Frequently Asked Questions
Everything you need to know about shopping with The Marías.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please visit our Returns Portal to start your request and download a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10-21 business days depending on customs processing.
How can I track my package?
Once your order is shipped, you will receive an email confirmation with a tracking link. You can also log into your account on our website to view your order status in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products sustainably sourced?
At The Marías, we prioritize ethical manufacturing and sustainable materials. We work closely with our suppliers to ensure high-quality standards and fair labor practices.